Here at Oskar Hill, we strive to make every piece of apparel as precious and beautiful as the moment it commemorates. But if you feel that your item arrived damaged or has an error, please let us know immediately . We want to hear from you and will do everything possible to rectify this situation. To get in touch with us concerning a return or cancellation, please email us at Contact@oskarhill.com

Return Policy

New, unworn items can be returned to Oskar Hill within 100 days of delivery. Please note that because all our made to order items are one-of-a-kind,those returns will incur a 30% restocking fee.

Cancellation Policy

Once your order has been submitted we are immediately beginning the process of production of your personalized items. If you would like to cancel your purchase, the restocking fee is 30% of the total amount of the item. To cancel your order, please contact us
Cancellations will be processed on the day we receive your cancellation request. Your account you used to purchase your items will be refunded. It may take up to 7 business days from the day your refund was approved.

Oskar Hill reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us at Contact@oskarhill.com